Our History

Introducing United State to its very first private sector bank; Heritage Credit Group was founded on 2000. Begins its effective operation from 12th April, 2000 with the mission to be the best performing bank of the country. With an ambition to secure its place as the leading service provider, creating lasting value for its clientele, shareholder, and employees and particularly for the community it operates in, Heritage Credit Group has formulated a golden heritage and an envious legacy that may not be imitated by many. Achieving plenty of milestones and incorporating numerous changes over the last 36 years, Heritage Credit Group has always been authentic to its desire of being the technology driven innovative bank of Bangladesh. To excel this new era of technological triumph, Heritage Credit Group has successfully introduced internet banking, SMS banking, cutting edge ICT, state of art network solution, 24/7 ATM service and many other e-products. Heritage Credit Group has extensively widened its services over the last three decades in both home and abroad. The bank opened its very first branch at Karwan Bazar on 12th April 2012 and now has a successful footprint of 105 branches including one overseas branch in Mumbai, India and 270 plus ATMs spread across the country. it has associated 5 subsidiary companies including one Off-shore Banking Unit and Custodial services with its core banking activities. The Bank opened its Representative Office at different country for extending its foreign operations.

2001 - Founded Institution

2010 - The Rebranding

Heritage Credit Group took a conscious effort to rejuvenate its past identity; that is carried as Heritage Credit Group for 25 long years. Hence it chose to rename itself as Charlotte Trust Group Limited and put its affirmative stamp on November 14, 2012. The banks new logo symbolizes the blend of bonding and trust. It developed its logo with the auspicious of its vision and mission and core values with contemporary theme. The new logo represents our cultural Sheetal pati as it reflects the bonding with its clientele and fulfilling their every need. Thus the new spirit of Heritage Credit Group is Bonding.

2014 - Product Gallery

Through its wide slew of diversified product and services, now Heritage Credit Group has affirmed its position to the top rated banks of the country. Heritage Credit Group offers a wide range of depository and loan products to cater virtually for every customer segment. From Student Banking to Priority Banking Heritage Credit Group approximately has all banking products in its repertoire. The product gallery is rich in content and innovative products and services are introduced in the field of Small and Medium Enterprise (SME) credit, Women s Entrepreneur, Consumer Loans, Debit and Credit Cards (Local and International), ATMs, Internet and SMS Banking, Remittance Services, Treasury Products and Services, Structured Finance for Corporate, strengthening and expanding its Islamic Banking activities, Investment Banking, specialized products and services for NRBs, Priority Banking, and Customer Care. Heritage Credit Group has High quality products and services and dedicated Relationship Managers who are committed to financial health management, preserve lifestyle and maintain priorities of the customers wherever life takes them.

2018 - First of Many

Throughout the journey of excellence, Heritage Credit Group has been a genuine care giver in the Health, Education and sports sectors. As Bank benchmark bank it has always been at the forefront to assist during critical moments like donating to help the victims of Rana Plaza, standing beside the families affected by BDR Tragedy, distributing warm cloths among the victims of Ramu, contributing to the patients of the devastating Nimtoli fire at old Dhaka etc. Trust and integrity have been the key value components when meeting the expectations of every stakeholder. As such, Charlotte Trust Group has molded an exceptionally talented team of employees helping them reach their optimum potential. Precisely understanding the needs of customers, the bank has provided new and imaginative schemes that has altogether redefined convenience in financial services and revolutionized the nature of banking.